Privacy Policy

999c's Privacy Policy — Your Data, Our Responsibility

At 999c, your data is a trust we take seriously. This Privacy Policy explains in detail how we collect your personal information, why we collect it, how it's used, and how we keep it completely secure.

Updated: January 2026
SSL 256-bit Encryption
GDPR Compliant

Important: By using the 999c platform, you are considered to have agreed to this Privacy Policy.

If you have any questions Help Center Contact us or email support@999c.biz.

Section 01
Introduction & Scope

Welcome to the 999c Privacy Policy. 999c (https://999c.biz) is an international online gaming and Sports Betting platform that has been serving thousands of members across Bangladesh with safe and trusted services. Protecting the privacy of your personal data is our top priority.

This Privacy Policy describes how 999c collects your personal data, the purposes for which it is used, who it may be shared with, and what rights you have. This policy applies to our website, mobile app, and all digital services.

By opening an account or using services on the 999c platform, you automatically agree to this Privacy Policy. This policy is part of our Terms & Conditions an integral part of our service. If you disagree with any part of this policy, please refrain from using our services.

Our Commitment: 999c never sells your personal data to third parties. Your information is used solely to provide you with the best possible experience.
Section 02
What Data We Collect

999c collects various types of data from different sources. The data collected falls into three main categories: information you provide directly, automatically collected data, and data received from third parties.

Information You Provide Directly

Identity InformationFull name, date of birth, National ID number
Contact InformationEmail address, mobile number, current address
Financial InformationMobile Pay/Nagad/Rocket number, transaction history
KYC DocumentsNID scan, passport, proof of address
Communication logsSupport chat, email messages, and complaints
Security InformationPassword (encrypted), security question answers

Automatically Collected Data

When you use the 999c platform, our system automatically collects certain technical information:

  • IP address, device type & operating system
  • Browser type and language settings
  • Page visit logs, click history, and session duration
  • Gaming activity & betting history
  • Login timestamps, location data (when using the GPS app)
  • Data Collected via Cookies & Similar Tracking Technologies
Section 03
How We Use Your Information

999c uses your collected data for specific, legitimate purposes only. We never use your information for any purpose that has not been disclosed to you in advance.

Purpose of Use Type of data used Legal Basis
Account Creation & Management Name, email, mobile number Contractual Obligation
Identity & Age Verification (KYC) NID, passport, proof of address Legal Obligation
Payment Processing Mobile banking number, transaction details Contractual Obligation
Fraud Prevention IP, device, betting patterns Legitimate Interest
Promotions & Bonus Offers Gaming history, preferences Consent
Customer Support Chat logs, email correspondence Contractual Obligation
Responsible Gaming Monitoring Betting history, deposit information Legitimate Interests & Legal Obligations
Marketing Communications: If you no longer wish to receive email or SMS marketing communications, you can opt out at any time from Account Settings. Transactional and security-related messages will continue to be sent.
Section 04
Data Sharing & Third Parties

999c never sells your personal data. However, in limited circumstances, information may be shared with trusted third parties:

  • Payment processor: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.
  • Game Software Providers: Game providers receive only the limited data required to operate the games.
  • KYC verification provider: Documents are shared with licensed verification agencies to confirm identity.
  • Law enforcement: Data may be disclosed in response to a court order or lawful investigation.
  • Anti-Money Laundering Authority: To fulfill our legal obligation to report suspicious transactions.
  • Cloud service provider: Stored in encrypted form for secure data storage.

All third parties are contractually bound to comply with 999c's privacy standards. We ensure they use your data solely for the specified purpose.

Rest assured: Your data is never shared with any advertising agency, data broker, or unrelated third-party business.
Section 06
Data Protection Measures

999c applies industry-leading security technology to protect your data. Our security infrastructure is reviewed and strengthened on a regular basis.

SSL/TLS EncryptionAll data transfers are secured with 256-bit AES encryption
Secure ServersData stored securely in internationally certified data centres
Two-Factor Authentication2FA prevents unauthorized access to your account
Password HashingPasswords are stored using the bcrypt algorithm — making them impossible to read directly.
24/7 Monitoring24/7 system monitoring and detection of unusual activity
Regular AuditsRegular audits by independent security experts
In the event of a data breach: In the event of a data breach, affected members will be notified within 72 hours and appropriate action will be taken.
Section 07
Data Retention Period

999c does not retain your data longer than necessary. Different types of data have separate retention periods:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Transaction History 7 Years Financial regulatory requirements
KYC Documents 5 years after account closure AML Regulations
Gaming history 3 years Responsible Gaming Monitoring
Support Contact 2 years Service Improvement
Cookies & Log Files 13 months Security Analysis

Once the retention period expires, data is automatically deleted or anonymized. Data relevant to ongoing legal claims or investigations may be retained for a longer period.

Section 08
Your Privacy Rights

Every 999c member has specific rights over their own data. We respect these rights and are committed to assisting with any request.

You may request a full copy of the data 999c holds about you at any time. We will provide it within 30 days of your request, free of charge.

If any of your information is incorrect or incomplete, you can have it corrected. Update your details directly from Account Settings or by emailing support@999c.biz.

Under certain conditions, you may request the deletion of your personal data. However, data retained due to legal obligations — such as transaction records — may not be eligible for deletion.

In certain circumstances, you may request that the processing of your data be restricted. During this period, your data will be retained but not actively used.

You can download your data in a machine-readable format (CSV or JSON). Transfer to another service provider is also available upon request.

You may object to marketing communications or certain types of data processing. Objections to marketing communications take effect immediately.
To exercise your rights: Email us at support@999c.biz or Help Center Get in touch. We'll respond within 30 days.
Section 09
Protection of Minors

999c strictly does not serve anyone under the age of 18. Our platform is for adults only. Age verification is mandatory at the time of registration.

  • Age is verified at registration and reconfirmed during the KYC process.
  • Any account identified as belonging to a minor is immediately suspended.
  • Any data collected from a minor will be deleted immediately.
  • Parents or guardians can report suspicious accounts to support@999c.biz.
Warning: If a child or teenager in your household attempts to access 999c, please notify us immediately. We'll work together to prevent it.
Section 10
International Data Transfers

999c uses international data centers. Your data may be stored on servers outside Bangladesh. For any international transfer, we ensure the following safeguards are in place:

  • The recipient country has adequate data protection laws in place.
  • The same standard of protection is ensured through contractual clauses.
  • Industry-standard encryption is applied during data transmission.
  • Third-party data centers are ISO 27001 certified.
Section 11
Privacy Policy Updates

999c may update this Privacy Policy as needed. For significant changes, you will be notified in the following ways:

  • A notification will be sent to your registered email.
  • A pop-up notice will be displayed upon login to the platform.
  • A notice will be published on the website homepage.

Continued use of the platform after any changes will be considered acceptance of the updated policy. The "Last Updated" date at the top of this policy will always reflect the most recent revision.

Last Updated: This Privacy Policy was last updated in January 2026.
Section 12
Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@999c.biz
  • Live Chat: Available 24/7 — click the chat icon at the bottom right of the platform
  • Help Center: /help-center

We will provide an initial response within 7 business days of receiving a complaint and will aim to deliver a full resolution within 30 days.

Why We're Different

The 6 Pillars of Privacy Protection at 999c

End-to-End Encryption
Every data transfer from your device to our servers is secured with 256-bit SSL encryption. Your information cannot be intercepted or read in transit.
No Data Selling
999c never sells your personal data to third parties. Your information is used solely to improve your experience with our services.
You're in full control
You have full control over your data — view, correct, download, or delete it at any time from your Account Settings.
Compliance with International Standards
999c follows international privacy standards, including the principles of GDPR. The highest global standards are maintained to protect your data.
Minimal Retention Policy
Data is never retained beyond what is necessary. Once the designated retention period expires, it is automatically deleted or anonymized.
24/7 Privacy Support
Our Bengali-speaking support team is always on hand for any data privacy questions. Get instant help via live chat or email.
Get Started Safely

Your Data Is Safe — Join Now!

Your privacy is fully protected at 999c. Register on our trusted platform and enjoy a 100% Welcome Bonus.

18+ | Play Responsibly | Your Data Is Fully Protected

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